That’s Right! We come to you!

We provide full onsite computer services and support to most locations in Melbourne! We bring friendly experienced technicians to your home or office anytime of the day, any day of the week.

All requests of onsite computer repairs come with a free 10 minutes system diagnosis and scenario analysis. This will determine whether onsite repairs are required or whether the problem can be resolved remotely… saving you time and money!

If onsite isn’t the right service for you, then online and remote support might be what you’re looking for, read below to find out more on our online services and options.

If we can’t fix it, you don’t pay… Simple as that!

At Tech iT eZ, we provide only the most knowledgeable and up to date support in the industry and only the highest standards in quality services for you. We are so proud and confident of our service that we back it up with our No Fix, No Pay Guarantee.
Our No Fix, No Pay Guarantee gives you the peace of mind that if we can’t solve the problem you won’t have to pay a single cent... nothing at all. Yes, you read correctly… no fix, no pay!

Some problems, unfortunately, may be due to damaged or faulty hardware or outdated software, and as such these cannot be repaired unless the faulty hardware is replaced or the software is upgraded. In these situations we will recommend you the best replacement peripheral or software solution, should you choose not to replace your hardware or upgrade your software, you recognize that we have fulfilled our service to you by providing you with a solution to your problem and recommended courses of action, whether or not you choose to implement that solution.

Save Money! Try Online Remote Support now!

For some of the more distant locations in Victoria, and Australia, some problems can be resolved online. Online and Remote Support is an exciting technology that allows our skilled IT technicians to repair and solve most problems without their physical presence at your location.

There are many advantages of online and remote support:

  • Low Cost
  • Reduced Downtime
  • No Callout Time
  • Problem is Immediately Addressed
  • No Technician Required at your Home/Office