Ensure your data is protected at all times for unforseen errors!

Protect What Matters


Your important business data is on your hard drive and your entire system crashes... that could very well lead to your business crashing!

Our global economy defines our time as the "Information Era", and such economy is described as in transition to a “knowledge economy”, where knowledge and information drive and fuel economic profit; this knowledge based economy is the offspring of the “information society” at large. So there is almost a tangible importance and influence that information and knowledge have on the society and economy we live and depend.

Data loss immediately impacts the natural flow of a business as data, and the resulting information, are the supporting pillars to all successful businesses. Data loss can be critically detrimental to the business flow and in some cases it may destroy business value or the business itself.

It is a known axiom that any downtime is damaging to a business, and it is also known that data and time share a symbiotic relationship: any loss of time means a loss in data gathered and processed, and a loss of data means a loss of time that could have been used applying the information to increase profit.

In today’s fast paced non-stop economy any business that stops even for a moment is left behind... Be Proactive, Be Protected!



What is data loss?

Data loss, as the name suggests, refers to the unexpected and unwelcomed loss of data, and such loss of data implies the loss or, in the very least, inaccuracy of resulting information. Information is the meaningful and useful representation of relationships of data, which on their own (single facts, individual numbers, dates, etc.) can be rather limiting.

What is the cost of data loss?

Computer data is at the heart of the modern organization, and losing any quantity of data is considered a lethal threat to the life of such organizations.
When critical cases of data loss occur to a business’ data, it is easy to see the snowball effect immediately. From loss of productivity, to shipments being missed, payments left unprocessed and uninformed employees tending to inquisitive and demanding customers the shock can be irrevocable.

It is estimated that 2 out of every 500 businesses incur critical data loss from which it is impossible to recover, in fact, 70% of companies that sustain such corruption of their data repository for a period 10 days or more filed for bankruptcy within one year of the incident, and most that manage to survive the outage never fully recover.

What can cause data loss?

There are many contributors to data loss however the most astonishing and surprising is due to Human Error which accounts for 32% of all incidents. Human error can come in the form of accidental deletion and destruction of data, erroneous disk formatting, administration errors, mishandling of computers, and even trauma cause by computers being dropped or having fallen.
Hardware or System Malfunctions account for 44% of data loss incidents which are generally caused by electrical failures, system crashed and hardware error/damage.
Software corruption causes 14% of cases and usually this is due to diagnostic utilities and repair tools removing critical system file and corrupting file systems. When systems are particularly complex and of considerable size some configuration tasks performed by computer applications may be unable to suitably setup resulting in loss of data. Some cases of failed backup attempts have been known to also irrevocably damage data.
Computer Viruses and malicious user are responsible for 7% of cases while the remaining 3% is caused by natural disasters.

What can be done to prevent data loss?

There are many preemptive measures that can be adopted in order to safeguard one’s business data from sure destruction.

As obvious as this may sound you should always schedule routine backups, the more often the better, if not daily then weekly. Even though this may seem like common sense only it’s surprising to learn that 99% of all business does not do a daily backup. The reason for this lack of is mainly due to the fact that most businesses view their computer configurations as the Utopian computer environment, assuming everything is working to perfection.

It is fundamental to ensure the ideal working environment for a business’ computer systems. The environment should ideally be a temperature controlled, dry, low activity area to decrease the probability of hardware failure.
Periodically performing system health check to determine whether the computers systems are stable, robust  and running efficiently, leaving little margin for failure or system downtime, is a necessary step. These health checks are not solely limited to hardware inspection, but also ensuring the software environment is clean, free of viruses and malware, provisioned of recovery disks and scheduled for routine backups.  Also, it is very important that backups be located in safe and off-site locations.
Finally, it is crucial that sensitive data be accessible only to authorized personnel by implantation of access rights and passwords. Also it is important to promote responsibility and awareness amongst the people working in a particular environment, this will ensure a more considerate and attentive approach when dealing with all aspects of business data.

Alarmingly 60% of backups are incomplete, 50% of restores fail, only 25% of tapes stored off-site and end user compliance with backups is only 8%, so call Tech iT eZ to receive a sound and robust Backup and Recovery Solution Program to fit your needs.

What types of data damage are there?

Data damage can be of two distinct types:

Physical Damage

Physical Damage describes all kinds of damage that occurs when the physical storage device is damaged, and in these cases data loss is almost a certainty. This specifically is identified in cases where CDs are damaged due to abrasions on the surface, or in cases where hard drives sustain mechanical failures or tapes are be broken. Physical damage in most cases can be critical as it cannot be repaired by typical users.

Logical Damage

Logical Damage represents the vast majority of scenarios of data loss and it occurs when a file system is corrupted in a so called “inconsistent state”. This inconsistent can be cause by a variety of factors, such as:
                      - system crash or unexpected halt;
                      - installation of new software or hardware;
                      - driver installation
                      - power surge that fails to leave the file system consistent.

Logical damage can have many effects on the user’s computer’s performance such as abnormal or unusual behavior, loss of data and system crashes.

While Tech iT eZ can help you with most cases of logical damage, it is best to seek the services of specialised technicians with physically damaged media.